FAQs |
Why is Pangea People Management different than Hiring Management or Applicant Tracking Systems?
GIS Pangea is the first total solution for the complete workforce lifecycle on the market. By offering a pre-integrated solution that not only helps recruit, assess, and screen, but also offers powerful retention, development, and onboarding tools, our clients are able to maximize the return on human resource investements beyond existing technology today. You do not have to change your processes to conform to our products. We configure our technology, processes, solutions, instruments to embrace your practices. Because the Pangea People Management system is built on the industry' s most configurable platform, companies can now have an enterprise-level solution that is designed for their workflow, their employees, their industry, and most importantly, aligned to their business objectives. The bottom line is that real, measurable results can now be seen for your HR technology investment like never before.
Can Pangea People Management also do pre-employment background and drug screening in addition to collecting applicant data?
Yes, one of the key benefits to using the GIS Pangea solution is that background screening and drug testing are pre-integrated using in-house services. GIS has been the trusted industry leader in pre-employment screening for over 42 years and offers the most extensive line of options in the industry. Unlike most hiring management systems, screening services are pre-integrated and eliminate the need for costly and lengthy development. It also offers a single-source for customer service and a single platform for end users.
Does Pangea People Management offer electronic I-9 forms and verification services?
Yes. Pangea People Management offers all of the GIS service line pre-integrated into the system. This includes Electronic I-9 Solutions, Tax Credit & Incentive Screening, New Hire forms, and Talent Management as a part of the onboarding suite.
What if I already have a provider for a service that Pangea People Management offers?
Regardless of your current situation, GIS makes integration easy. The Pangea technology can easily interface with your current provider for background screening, electronic I-9 management, tax credits and incentives, or any HRIS provider that you are currently using. However, to truly experience the results of the entire system, GIS recommends using all the services offered as part of the complete system.
How secure is the Pangea system for sensitive employee and applicant data?
GIS uses the latest encryption and storage technology available on the market, and follows ISO standards for our internal systems. All development and storage of information is conducted using our in-house IT team and onsite equipment and facilities. GIS also offers complete redundancy for your information and has a mirrored hotsite and disaster recovery program to ensure operations will continue to run smoothly.
What level of customer service can I expect from GIS?
One of the key advantages of using GIS is our client-focused account management. We do not operate a call center, but instead give our clients dedicated teams of individuals to support their account. Our client service methodology is unparalelled by competitors simply because nothing is more important to GIS than making sure our clients have immediate access to one point of contact who understands your business objectives and what you expect in a workforce management partner.